Get in Touch With Us

This page explains how to contact the Bitcoin Casinos editorial team, what we can help with, and what we can't. You must be 18 or older to use this site, and some casinos and states set the minimum at 21. Always check the age rule that applies to you.

Where to send your message

We have not published a public email address or contact form on this page, so we can't list one here. Use the contact option in the site menu or footer if one is shown there. We would rather point you to nothing than to an address we can't confirm.

Please don't send private keys, seed phrases, wallet passwords or full account details. We never need them, and no legitimate site editor will ask for them.

What you can contact us about

• Corrections. If a bonus, wagering requirement, coin list, withdrawal limit or licensing detail looks out of date, tell us which page and which line. Our facts were last checked on Oct 1, 2026, and casino terms change often.
• Questions about our reviews. Ask how we compared BetPanda, CoinCasino, Cryptorino and the other casinos listed on the site, or why one is placed above another.
• Reader experiences. If you have had a payout, bonus or support problem with a listed casino, we want to hear it. We treat it as a lead to check, not as proof, and we don't publish unverified claims.
• Topic suggestions. Tell us about coins, wallet setup, network fees or other crypto mechanics you would like explained.
• Business and partnership enquiries. Introduce your organization and what you propose. Commercial relationships do not buy ranking position. We may earn commission if you use some links on this site, but it does not decide how casinos are ordered.

What we can't help with

• Disputes with a casino. We don't operate any casino and can't release funds, reverse bets, reopen accounts or negotiate on your behalf. Contact the casino's own support, and keep your transaction hashes and screenshots.
• Legal or tax advice. Offshore crypto casinos sit in a legal grey area for US players. State laws vary, so check your own state's rules. Gambling winnings and crypto gains may be taxable, so consult a qualified legal or tax professional.
• Getting around restrictions. We won't advise on false details, state geoblocks, or ways to avoid identity, anti-money-laundering or sanctions checks.
• Recovering lost crypto. On-chain transfers can't usually be reversed. Be wary of anyone who claims they can retrieve sent coins for a fee.

How to write a message we can act on

1. Give the page address or title and quote the line you are asking about.
2. State what you think is wrong and, if you can, include a source such as the casino's current terms page.
3. Note the date you saw it, since bonuses and limits change.
4. For a casino experience, give the coin, network, approximate date and any support ticket reference. Leave out personal data you don't need to share.

What happens next

A member of our team reads each message. We have not set a guaranteed response time, so please allow a few days. If we confirm an error, we correct the page and update the check date. We may not reply to every message, particularly unsolicited promotional offers.

For wider background, see our guide to trusted non GamStop casinos. It covers a different market from the one our US pages target, so check which rules apply to you.

Responsible gambling help

Gambling carries a real risk of losing money, and crypto price swings can add to that risk. Only play with money you can afford to lose, and never try to win back losses. Offshore casinos may not offer the same player protections or self-exclusion tools as state-regulated operators.

If gambling is causing you harm, call the National Problem Gambling Helpline at 1-800-GAMBLER. It is available to US callers. If you contact us about this, we will point you to support resources, though we are not a counseling service.